Event Calendar

Wednesday, October 5, 2022

Reg E & the Electronic Fund Transfer Act Webinar

Start Date: 10/5/2022 1:00 PM MDT
End Date: 10/5/2022 2:30 PM MDT

Event Website: https://financialedinc.com/reg-e-the-electronic-fund-transfer-act

Organization Name: Independent Bankers of Colorado

Maelynn Lewis
Email: mlewis@ibcbanks.org
Phone: (720) 607-7937

Regulation E governs a wide range of products, including ACH, EFT, ATM, debit cards, gift cards, and more. Knowing the overall rules is not enough. Do you understand the error resolution process? Who is liable when things go wrong and how is that determined? This webinar will teach you the related EFT compliance requirements, including lesser-known prohibitions. Person-to-person/business transfers are just the latest in a long line of emerging electronic fund transfers. ATMs, ACH, home banking, bill payer, debit cards, and mobile banking are all covered by Regulation E. This webinar will explore the rights and liabilities of consumers and financial institutions, including issuing an access device, disclosures, error resolution, and everything in between. You will learn about error resolution timeframes and common mistakes. It will also touch on the required disclosures for international remittances, gift cards, payroll card accounts, and a couple lesser-known prohibitions and compliance requirements.

  • Determine a consumer’s liability for unauthorized transfers
  • Define unauthorized transaction and access devices
  • Explain the procedures and timeframes for error resolution
  • Distinguish between solicited and unsolicited issuance of an access device
  • Decide whether an advance change in terms notice is required
  • Understand the requirements for international remittances
  • Coverage chart
  • Error resolution cheat sheet
  • List of internet resources
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits
This informative session will benefit anyone involved with ATM and debit cards, other EFT services, error resolution/consumer complaints, fraud, compliance, and audits.
Provisional Credit Under Reg E: Rules, Best Practices & FAQs, recording available
Handling Reg E Disputes Confidently & Compliantly, Wednesday, October 19, 2022
Reg E Requirements for Debit Card Error Resolution, Tuesday, December 6, 2022
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Mary-Lou Heighes, Compliance Plus, Inc.
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country. Involved with financial institutions since 1989, Mary-Lou has over 25 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.

1. Live Webinar Includes
  • Unlimited connections within your institution to the Live Webinar
  • Handout and Take-Away Toolkit
  • Available on desktop, mobile & tablet
  • Presenter’s contact info for follow-up
 2. On-Demand Webinar Includes
  • Recording of the Live Webinar
  • Available two business days following Live date
  • Handout and Take-Away Toolkit
  • Available on desktop, mobile & tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your institution
  • Presenter’s contact info for follow-up
3. Purchase the BOTH Option to receive all the benefits listed above! Full registration descriptions can be found here.

Online Registration

Registration is Closed
Closed: 10/4/2022 3:00 PM

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