Is your head swimming? Do you need a decoder ring to sort out the almost-seven-dozen ACH return reason codes? Mistakes can lead to liability and losses. Join us to learn the ins and outs of return reasons and discover best practices for reducing risk. Are you sometimes unsure of the right return reason code to use? Do dishonored returns and contested dishonored returns have you scratching your head? This session will address the ins and outs of various return codes, including return, dishonored return, and contested dishonored return codes, and when they should be used. Knowing your rights and responsibilities under the rules will help reduce the risk of loss for your institution.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Define the different ACH return timeframes
- Identify common return reason codes and their implications
- Understand potential compliance issues with improper use of the codes
- Explain the steps involved in dishonoring and contesting a return
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This informative session is ideal for ACH operations, audit staff, compliance staff, and AAP/APRP candidates.
This course is eligible for 1.8 AAP/APRP credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Michele L. Barlow, AAP, APRP, NCP, Macha/PAR
Michele Barlow is the Senior Vice President at Macha/PAR (Everything Payments, Everywhere), a payments association with offices in Wisconsin and Maryland. She is responsible for development and execution of association training and certification programs, conference and event planning, and member service. Michele is a past member of Nacha’s Blue Ribbon Panel and a current member of the Payments Institute’s Board of Regents and the APRP Oversight Panel. She is active on other national committees, and a frequent speaker at industry events. Prior to joining Macha in 2009, Michele was a corporate trainer for a financial institution. She obtained her AAP and NCP certifications in 2010 and 2011 respectively and has been granted the APRP designation. She holds a bachelor’s from the University of Wisconsin.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
2. ON-DEMAND WEBINAR
- Unlimited and shareable access to the recording within your institution,
starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
3. BUNDLE & SAVE
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here