According to the Justice Department, elder abuse/financial exploitation affects nearly 10 percent of older adults, with millions of them losing over $3 billion annually. Add the financial abuse of other dependent adults and the number of unreported cases, and it becomes a crime of epidemic proportions – not only in the US, but worldwide. This webinar will provide a foundational understanding of the red flags and your institution’s obligations. In both elder theft and financial exploitation scams, older adults are often revictimized and subject to potentially further financial loss, isolation, and emotional or physical abuse long after the initial exploitation due to the significant illicit gains at stake. That is why many states have mandated reporting requirements for financial institutions, and federal law provides protection for institutions in states that have not yet adopted mandatory reporting requirements. Even without a legal requirement, financial institutions must take protection of accountholders seriously.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Use a SAR to notify FinCEN
- Define financial abuse and identify red flags
- Explain the reporting requirements under various state and federal laws
- Distinguish between elder fraud and elder scams as defined by FinCEN
TAKE-AWAY TOOLKIT
- Red flag checklists for frauds and for scams
- Sample elder and dependent adult financial abuse prevention policy
- Internet links to available resources
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
WHO SHOULD ATTEND?
This informative session is designed for all staff, but especially those in contact with accountholders, such as tellers, financial services representatives, call centers, lenders, fraud mitigation staff, risk management professionals, and collectors.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Mary-Lou Heighes, Compliance Plus, Inc.
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country. Involved with financial institutions since 1989, Mary-Lou has over 30 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
2. ON-DEMAND WEBINAR
- Unlimited and shareable access to the recording within your institution,
starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
3. BUNDLE & SAVE
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here
