Many financial institutions have unwittingly established unlawful online banking programs in violation of E-SIGN. If caught operating a noncompliant program, every e-statement you’ve ever sent could be deemed legally invalid. This informative session is a must to ensure legally compliant online banking. Where does your financial institution stand when it comes to E-SIGN, e-statement, and e-disclosure compliance? Are you confident your e-statement program adheres to federal and state laws, as well as industry and government regulations? Do you obey E-SIGN and UETA rules? Is your enrollment process lawful, or are you signing up accountholders in an illegal, noncompliant fashion? Do you allow consumers to sign up for e-statements in your lobby? Do your e-disclosures contain all the required information including mandatory technology guidelines? Could you provide evidence of affirmative consent if your e-statement program triggered a lawsuit or regulatory audit? Regulatory fines and legal costs could far exceed the potential savings e-statements provide. Attend this program and learn how to recognize and avoid common legal and compliance mistakes in e-statement programs. It will answer the most common and pressing questions about E-SIGN, UETA, e-statements, e-disclosures, affirmative electronic consent, and e-records retention, among other important issues. You’ll gain strategies and tools to help ensure your E-SIGN, e-statement, and e-disclosure processes are well-managed and comply with legal, regulatory, and organizational guidelines.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Understand and adhere to federal E-SIGN & state UETA requirements
- Avoid common and potentially costly compliance mistakes
- Adhere to—and disclose—E-SIGN’s mandatory six-step consent process
- Comply with E-SIGN consumer consent provisions and processes
- Create lawful, clear e-disclosures that can be understood and acted upon by any consumer
- Prove consumers have demonstrated the technological competence to receive e-statements
- Preserve, protect, and produce e-records of accountholder affirmative consent
- Respond to the E-SIGN Modernization Act
- Train employees to be able to answer consumer questions about E-SIGN, e-statements, e-disclosures
- Implement best practices, expert advice, and compliance tips immediately
TAKE-AWAY TOOLKIT
- Tip sheet: Managing E-SIGN, E-Statements & E-Disclosures: Dos & Don’ts to Help Ensure Compliance
- Fact sheet: Records Retention Rules
- Sample policy: Record Retention Policy for the Financial Industry
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This detailed program will benefit legal professionals, compliance officers, risk managers, records managers, online banking personnel, operations managers, business development managers, and others charged with managing electronic banking, E-SIGN, e-statements, e-disclosures, and electronic records.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Nancy Flynn, Founder & Executive Director, The ePolicy Institute™, Business Writing Institute™, Marijuana Policy Institute™
A recognized expert on workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. She provides training, writing, and consulting services to clients seeking to minimize compliance risks and maximize communication skills. Nancy is the author of 13 books, including
Writing Effective E-Mail, The ePolicy Toolkit, and
The Social Media Handbook. An in-demand trainer, she conducts seminars, webinars, and one-on-one coaching for financial institutions, financial services firms, and other clients worldwide. She also serves as an expert witness in litigation related to electronic and workplace policies and procedures.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
2. ON-DEMAND WEBINAR
- Unlimited and shareable access to the recording within your institution,
starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
3. BUNDLE & SAVE
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here
