Enhance and expand your collection skills with this high-octane presentation by attorney David Reed. Use this opportunity to advance your expertise in handling collection accounts by learning how to overcome payment opposition while complying with the pertinent regulatory requirements. In a world of constant change, "that's the way we've always done it" is no longer an acceptable answer. Even the most experienced debt collectors need to sharpen their skills to stay ahead. With delinquency rates on the rise, financial institutions must empower their teams with advanced strategies and tools. This high-energy webinar by seasoned collections expert David Reed is specifically designed for intermediate debt collectors looking to elevate their performance. Whether you're refining your approach or enhancing your expertise, this session will equip you with the confidence and knowledge to excel in today’s challenging financial landscape. You won’t want to miss it!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Manage evolving consumer protection regulations
- Appreciate current consumer payment trends
- Master the art of collections marketing
- Overcome payment objections
- Leverage data-driven insights
TAKE-AWAY TOOLKIT
- Borrower segmentation cheat sheet
- Analytics and lead prioritization tool
- Payment objections resolution checklist
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This session will benefit executives, managers, collectors, lending staff, branch staff, call center staff, and anyone involved in the lending and collections processes.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
David A. Reed, JD, Reed & Jolly, PLLC
Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
2. ON-DEMAND WEBINAR
- Unlimited and shareable access to the recording within your institution, starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
3. BUNDLE & SAVE
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here
