Although FedNow has been around for a while, there’s still a lot to learn. Elevate your understanding and skills by attending this comprehensive session that will address strategies, operational issues, technology benefits, and much more. Get expert advice and insight in this webinar that will enhance the depth of your knowledge. Are you ready to deepen your understanding of the FedNow Service? This webinar will dive into the essential considerations that should be assessed when navigating this cutting-edge instant-payment rail. It will explore the key elements required to optimize your instant payments journey, strategize for success, and prepare for operational considerations. From exploring return requests and requests for payment to engaging in a knowledge test, this will be a comprehensive exploration of the FedNow Service that will empower you to make informed decisions and leverage the benefits of instant payments technology effectively.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify at least six benefits of sending FedNow transfers
- Define a FedNow return request
- Describe a FedNow request for payment
- Explain the return request process
- Explain the request for payment warranty
TAKE-AWAY TOOLKIT
- FedNow Service resources document
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This informative session is designed for audit, cash/treasury management, compliance, and operations staff.
This course is eligible for 1.2 AAP/APRP credits.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Sharon Hallmark, AAP, APRP, EPCOR

Sharon Hallmark joined EPCOR in 2023 after a two-decade career in banking, where she held various positions from BSA/AML compliance specialist to bookkeeping/EFT officer. As EPCOR’s Director of Payments Education, she designs and conducts education programs in support of ACH and instant payments for over 1,800 financial institutions and corporate members. She currently holds the Accredited ACH Professional (AAP) and Accredited Payment Risk Professional (APRP) certifications. Sharon holds a bachelor’s in Business Administration with a minor in Communication Studies from West Virginia University.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR 2. ON-DEMAND WEBINAR 3. BUNDLE & SAVE
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Unlimited and shareable access to the recording within your institution, starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here