Although regulatory agencies stress the importance of having a robust compliance management system (CMS), financial institutions have had a lot of leeway in creating them. What’s the state of your CMS? Does it follow industry standards? How does it address risk management? Join regulatory compliance counsel Michael Christians for this jam-packed webinar that will provide an overview of, and best practices for, your institution’s CMS. Financial institutions are expected to take a wholistic approach to risk management in 2025. With several variations of risk posing challenges to your institution, the only way to successfully accomplish this is by establishing an enterprise-wide compliance management system. This program will include information regarding:
- CMS structure
- Risk management
- Laws and regulations
- Change management
- Training
- Monitoring and corrective action
- Vendor due diligence
- Consumer complaint response
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Understand the appropriate structure for a compliance management system
- Identify the various types of risk that affect your financial institution
- Effectively use change management resources
- Appropriately draft compliance-specific policies
- Distinguish the critical elements of a consumer complaint response program
TAKE-AWAY TOOLKIT
- CMS desktop reference guide
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This session is designed for compliance officers, risk management personnel, internal auditors, staff trainers, management, and board members.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Michael Christians, JD, Michael Christians Consulting, LLC

As principal of Michael Christians Consulting, LLC, Michael assists financial institutions and organizations across the country with ensuring their compliance programs conform to federal laws and regulations. He provides counsel relative to current rules, assists with the strategic implementation of upcoming regulatory changes and offers customized education and training services. Michael has more than two decades of experience in the financial services industry with a primary focus on consumer compliance. He obtained his Juris Doctorate from Drake University Law School. He is a member of the Iowa State Bar where he is licensed to practice law.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR 2. ON-DEMAND WEBINAR 3. BUNDLE & SAVE
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Unlimited and shareable access to the recording within your institution, starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here