Scams come in all shapes and sizes – including credit push scams. RDFIs and ODFIs need to know the ramifications and how to mitigate losses. A highly trained payments expert will present this informative program that will delve into return requests and reversals and when each should be used. We are living in the era of authorized credit push fraud – a.k.a. scams! ODFIs must understand their rights and responsibilities to know how to minimize unnecessary loss. RDFIs need to know what is permissible and what is not. This session will explore when to use a reversal and when to use a request for return of funds. It will cover reversing files and entries, requests for return of funds, and case studies.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify authorized credit push fraud (scams)
- Distinguish between reversals and requests for return of funds
- Define ODFI responsibilities in fraud mitigation
- Understand RDFI permissible actions
- Use case studies to apply the information to real-life scenarios
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This informative session is designed for ACH operations staff, AAP and APRP candidates, auditors, and compliance staff.
This course is eligible for 1.8 AAP/APRP credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Jessica Lelii AAP, APRP, NCP, PaymentsFirst
Jessica serves as the Director of Education for PaymentsFirst, formerly Macha/PAR. She is responsible for providing payments education to members, overseeing certification and accreditation programs, developing relevant curriculum, and providing member support. Her areas of expertise include ACH, wire transfer, payments risk, faster payments, and government payments. Jessica has worked in the financial industry since 2004. Prior to joining PaymentsFirst, she held roles in branch and back-office operations, BSA/AML, EFT, and product management. Jessica obtained her Accredited ACH Professional (AAP) accreditation in 2019, her Accredited Payments Risk Professional (APRP) accreditation in 2022, and her National Check Professional (NCP) accreditation in 2024.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR 2. ON-DEMAND WEBINAR 3. BUNDLE & SAVE
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Unlimited and shareable access to the recording within your institution, starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here
