Mortgages and servicing are rule intensive as it is. But if your institution is a small servicer, there are special rules. Do you know the provisions that apply to you? This session will review the elements of the mortgage servicing rules that apply to small servicers. It will address procedural best practices and provide tools to help meet the requirements. As a small servicer, every time you get a new email notification regarding the mortgage servicing rules, such as the CFPB's proposed/new final rule on foreclosures, you have to determine whether the change applies to your institution. The CFPB's mortgage servicing rules require servicers to establish certain policies, procedures, and requirements, including the designation of personnel to assist consumers who fall behind on their mortgage payments. In addition, both RESPA and TILA contain rules servicers must follow. Join us to learn the ins and outs of mortgage servicing rules for small servicers.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify the mortgage servicing requirements for small servicers
- Use provided materials to assist with force-placement of insurance
- Understand the timing and content requirements for ARM disclosures and notices
- Detail the prompt crediting and payoff statement rule provisions
- Determine which loss mitigation requirements apply to your institution
- Respond to errors and information requests
- Clearly document the recordkeeping requirements to demonstrate compliance
TAKE-AWAY TOOLKIT
- Worksheet to document record retention requirements
- ARM disclosure checklist
- Reference materials
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This informative session is designed for loan officers, loan operations personnel, loan processors, and compliance officers.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Dawn Kincaid, Brode Consulting Services, Inc.
Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR 2. ON-DEMAND WEBINAR 3. BUNDLE & SAVE
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Unlimited and shareable access to the recording within your institution, starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here
