Fraud is virulent, invasive, and widespread – especially in deposit operations. To further complicate things, fraudsters are getting smarter and more creative. Identifying and combatting it is bad enough, but are you liable, too? Account fraud has caused staggering losses to financial institutions and the losses continue to increase. Your institution’s liability for forged checks, counterfeit checks, ACH fraud, remotely created and deposited items, and unauthorized electronic items varies depending on the type of fraud, how it occurred, and whether it was a consumer or commercial account. There are numerous applicable laws – and they are mindboggling. This webinar will cover some of the latest fraud schemes, address which law applies in each situation, and explain your institution’s liability – and how to reduce it.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Determine whether your institution is liable in each type of account fraud situation
- Understand your institution’s requirements for reimbursing accountholders
- Explain what can and cannot be required of an accountholder when investigating account fraud
- Describe what constitutes an “unauthorized” electronic withdrawal
- Distinguish between ODFI and RDFI liability for ACH fraud
- Understand new trends in fraud that impact financial institutions
TAKE-AWAY TOOLKIT
- Chart listing the law applicable to each type of account fraud and when your institution is liable
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This informative session will benefit deposit operations personnel and managers, tellers and service representatives, compliance personnel, new accounts professionals, security officers, fraud investigators, attorneys, and auditors.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Shelli Clarkston, JD, LLM, Spencer Fane LLP
Shelli Clarkston is an attorney with Spencer Fane LLP where she provides financial institutions with proactive legal counsel on regulatory and compliance matters. She received her law degrees from the University of Missouri – Kansas City and her undergraduate degree from the University of Nebraska – Lincoln. In addition, she has a master’s degree from Doane University. Before joining Spencer Fane, Shelli was the Risk and Compliance Officer for a financial services technology platform with one of the world’s largest technology companies. She oversaw the platform’s regulatory compliance and handled all risk-related matters. She also has experience as general counsel for a community bank, where she managed all legal, regulatory, compliance, and corporate matters.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR 2. ON-DEMAND WEBINAR 3. BUNDLE & SAVE
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Unlimited and shareable access to the recording within your institution, starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here
