Start Date: 10/28/2025 9:00 AM MDT
End Date: 10/28/2025 10:30 AM MDT
Event Website: https://financialedinc.com/hmda-part-2-demographic-collection2025
Organization Name:
Independent Community Bankers of Colorado
Contact:
Borrowers can be sensitive about providing personal information. However, demographic data must be collected for mortgage loan applications covered by HMDA. Do you have a firm grasp on what elements need to be gathered? Home Mortgage Disclosure Act (HMDA) compliance is a complex, data-driven process. The CFPB has issued multiple FAQs to clarify the correct codes and collection process. This webinar will provide effective training to both new employees and experienced staff on correctly documenting demographic information based on the various types of application submissions, including in-person, phone, internet, and “hybrid” submissions.Join this fact-filled session to learn how to use the toolkit resources to successfully complete complex demographic information collection.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Define the terms of ethnicity, race, and gender information
- Explain the collection process to employees and customers
- Distinguish between the requirements for various application channels
- Understand the importance of collecting and reporting accurate information
TAKE-AWAY TOOLKIT
- Step-by-step data collection definitions and important tips to avoid mistakes
- Tool for taking demographic information
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This informative session is designed for all employees who need to understand and manage HMDA reporting, including loan operations staff, loan officers, loan assistants, processors, compliance officers, and auditors.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Susan Costonis, CRCM, Compliance Training & Consulting for Financial Institutions
Susan Costonis is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real-life examples.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR 2. ON-DEMAND WEBINAR 3. BUNDLE & SAVE
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Unlimited and shareable access to the recording within your institution, starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here
