Event Calendar

Wednesday, April 3, 2024

Check Exceptions: Returns, Adjustments & Claims Webinar

Start Date: 4/3/2024 9:00 AM MDT
End Date: 4/3/2024 10:30 AM MDT


Event Website: https://financialedinc.com/check-exceptions-returns-adjustments-claims

Organization Name: Independent Community Bankers of Colorado

Contact:
Maelynn Lewis
Email: mlewis@icbcolo.org
Phone: (720) 607-7937

Returns, adjustments, and claims! Oh my! These are the challenges that check exceptions bring. Although usage has declined, checks are still ubiquitous. Do you know the difference between check returns and adjustments? This webinar will explain the circumstances when each is used so you’ll be prepared for the next encounter and know how to mitigate related risks. Despite downward trends in check processing volume, financial institutions continue to be challenged with the operational nuances involved in handling check returns, adjustments, and claims where financial institutions must deal with each other for resolution. This program will address the differences between check returns and adjustments – including scenarios where you can do each – as well as how certain fraud-related claims are handled.
 
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
  • Understand the UCC midnight deadline for check returns
  • Use check adjustment processes to resolve fraud and nonfraud exceptions
  • Define altered and counterfeit checks and understand where the liability for discovering each lies
  • Explain what happens when a payee claims they did not receive funds from a check issued to them
  • Identify risk mitigation techniques for checks
TAKE-AWAY TOOLKIT
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits
WHO SHOULD ATTEND?
This informative session is designed for check operations staff, bookkeepers, and exceptions processing personnel. 
 
DON’T MISS THESE RELATED WEBINARS!
Check Breach of Warranty Blues, Wednesday, June 26, 2024
Reg CC: Check Holds, Check 21, Remote Deposit Capture & Reg D, Wednesday, July 17, 2024
Check Fraud & Scams, Wednesday, September 11, 2024
 
This course is eligible for 1.2 AAP/APRP credits.
 
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
 
MEET THE PRESENTER
Kimberly Ellis, AAP, APRP, NCP, UMACHA
Kimberly Ellis is the Director of Education Services for UMACHA where she provides training and support for financial institutions in the areas of payments and risk management. She graduated from Western Illinois University with a Bachelor of Arts degree in Economics. She holds the Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP), and National Check Professional (NCP) Certification. She spent 17 years working in community banks in Southeast Iowa before joining UMACHA in 2020. She has experience working with deposit operations and compliance, risk management, and support for corporate ACH originators.
 
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR
  • Unlimited live connections with shareable access within your institution
  • Available to view on desktop, mobile & tablet devices
  • Take-away toolkit
  • Live Q&A session & the presenter's contact info for follow-up questions
  • Access the webinar training from your User Portal
2. ON-DEMAND WEBINAR
  • Unlimited and shareable access to the recording within your institution,
    starting two business days after the live date
  • Available to view 24/7 on desktop, mobile & tablet devices
  • Take-away toolkit
  • Ability to download the webinar video and toolkit items
  • Presenter's contact info for follow-up questions
  • Access the webinar training from your User Portal
3. BUNDLE & SAVE
  • Save when you Bundle the Live + On-Demand Webinar Registration
  • Includes all the items listed above
  • Full registration descriptions can be found here

Online Registration

Registration is Closed
Closed: 4/2/2024 3:00 PM

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