Can you specify the differences between stop payments and Written Statements of Unauthorized Debit (WSUDs)? Which option is most effective in which circumstances? Should you be reactive or proactive? If these two issues are conflated in your mind, join this webinar to find clarity! This session will offer a comprehensive comparison between stop payments and Written Statements of Unauthorized Debit, focusing on their distinct processes, use cases, and implications for financial institutions and consumers. Participants will gain practical insights into when and how to use each option effectively. It’s important to understand when to take a proactive rather than a reactive approach when it comes to exception handling.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Compare and contrast the uses for stop payments and WSUDs
- Outline the authorization requirements for ACH and appropriate revocation
- Understand the rules and regulations surrounding stop payments
- Discover when various return reason codes can be used
- Recognize the compliance issues that will be on the auditors’ radar
TAKE-AWAY TOOLKIT
- Sample WSUD form
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report
WHO SHOULD ATTEND?
This informative session is well suited for ACH operations staff, compliance officers, audit staff, and anyone looking to gain insight into a commonly misunderstood ACH area.
This course is eligible for 1.8 AAP/APRP credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
MEET THE PRESENTER
Kari Kronberg, AAP, APRP, NCP, PaymentsFirst
Kari is a Director of Education at PaymentsFirst, responsible for conducting association training and certification programs, assisting with event planning, and member service. Kari earned a bachelor’s in Business Management from Hamline University. Prior to joining the Macha team in 2021 (which merged with PaymentsFirst in 2025), she worked at a financial institution for 11 years, with seven years in the operations department as the debit card manager. She obtained her AAP certification in 2017, NCP in 2022, and APRP in 2023.
THREE REGISTRATION OPTIONS – WHAT YOU GET
1. LIVE WEBINAR 2. ON-DEMAND WEBINAR 3. BUNDLE & SAVE
- Unlimited live connections with shareable access within your institution
- Available to view on desktop, mobile & tablet devices
- Take-away toolkit
- Live Q&A session & the presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Unlimited and shareable access to the recording within your institution, starting two business days after the live date
- Available to view 24/7 on desktop, mobile & tablet devices
- Take-away toolkit
- Ability to download the webinar video and toolkit items
- Presenter's contact info for follow-up questions
- Access the webinar training from your User Portal
- Save when you Bundle the Live + On-Demand Webinar Registration
- Includes all the items listed above
- Full registration descriptions can be found here
